Terms and Conditions for Wix Web Design Services
Effective Date: May 25, 2026
Welcome to Wix Web Design Services. These Terms and Conditions govern your use of our website, services, and any related agreements between you (“Client,” “User,” or “You”) and Wix Web Design Services (“Company,” “We,” “Us,” or “Our”).
By accessing our website or purchasing our services, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Company Information
Wix Web Design Services provides professional digital services including:
- Wix website design
- Wix Studio development
- Wix Velo coding
- Website redesign
- Website migration services
- SEO services
- API integrations
- CMS development
- eCommerce solutions
Contact Information:
Email: afnan@wixwebdesignservices.com
Phone: +44 772 7711764
2. Acceptance of Terms
By using this website or hiring our services, you confirm that:
- You are at least 18 years old
- You have legal authority to enter agreements
- You will provide accurate information
- You agree to comply with these Terms and Conditions
3. Scope of Services
We provide website-related services based on:
- Approved proposals
- Project discussions
- Email communication
- Service agreements
- Pricing packages
Project scope includes only the services specifically agreed upon before work begins.
Any additional features, revisions, integrations, or requests outside the original scope may require additional fees and revised timelines.
4. Project Process
Our general workflow may include:
- Project discovery and consultation
- Planning and strategy
- Design and development
- Client review and revisions
- Testing and optimization
- Final approval
- Website launch
Project timelines depend on:
- Project complexity
- Client response time
- Content availability
- Revision requests
- Third-party integrations
Delays caused by missing client materials or communication may affect delivery schedules.
5. Client Responsibilities
Clients agree to:
- Provide accurate project information
- Supply required content, images, and branding materials
- Respond to approvals and revision requests promptly
- Ensure they own or have rights to all submitted content
- Review work before final approval
We are not responsible for delays caused by incomplete client communication or unavailable materials.
6. Payments & Pricing
A. Payment Terms
All pricing is provided in agreed currency and may require:
- Full upfront payment
- Partial deposit before work begins
- Milestone-based payments
Payment terms will be specified in the project agreement or invoice.
B. Late Payments
Failure to complete payments may result in:
- Project delays
- Suspension of work
- Restricted website access
- Removal of unpublished work
- Additional late fees
We reserve the right to withhold final website files or launch access until payment obligations are completed.
C. Refund Policy
Due to the nature of digital services:
- Deposits and completed work are generally non-refundable
- Refunds are reviewed case-by-case
- No refunds are provided after final approval or website launch
If a project is canceled by the client after work has started, charges may apply for completed work and time invested.
7. Revisions
Unlimited revisions may apply only within the original agreed project scope.
Additional revisions outside the approved scope may result in:
- Additional charges
- Timeline extensions
Major redesign requests after approval may be treated as a new project phase.
8. Intellectual Property
A. Client Ownership
After full payment:
- The client owns final approved website content and design deliverables
- Ownership applies only to completed and paid work
B. Company Rights
We reserve the right to:
- Display completed projects in our portfolio
- Use project screenshots for marketing purposes
- Mention project work in promotional materials
Unless otherwise agreed in writing.
C. Third-Party Assets
Some projects may include:
- Stock images
- Fonts
- Plugins
- Third-party integrations
- Licensed software
These assets remain subject to their respective licenses and terms.
Clients are responsible for maintaining any required third-party subscriptions.
9. Wix Platform & Third-Party Services
We build websites primarily using the Wix platform.
Clients understand that:
- Wix platform policies apply separately
- Wix hosting and infrastructure are controlled by Wix
- Third-party service outages are outside our control
We are not responsible for:
- Wix platform downtime
- Third-party service interruptions
- API changes by external providers
- Hosting-related outages caused by third parties
10. SEO Disclaimer
While we follow SEO best practices, we do not guarantee:
- Specific Google rankings
- First-page rankings
- Traffic increases
- Lead or sales guarantees
Search engine rankings depend on many external factors beyond our control including:
- Competition
- Search engine algorithm updates
- Industry conditions
- Content quality
- Market trends
11. Website Performance Disclaimer
We optimize websites for:
- Mobile responsiveness
- Speed
- Accessibility
- SEO structure
However, actual performance may vary depending on:
- Hosting environment
- Third-party scripts
- User devices
- Internet connection
- External integrations
We cannot guarantee uninterrupted or error-free website operation at all times.
12. Website Maintenance
Unless included in a maintenance agreement, ongoing support such as:
- Content updates
- Bug fixes
- Plugin changes
- Security updates
- SEO improvements
is not included after project completion.
Additional support services may require separate agreements.
13. Client Content Responsibility
Clients are fully responsible for all content submitted including:
- Text
- Images
- Videos
- Logos
- Downloads
- Product information
Clients confirm they have legal rights to use all submitted content.
We are not liable for copyright infringement caused by client-provided materials.
14. Prohibited Use
Clients may not use websites or services provided by us for:
- Illegal activities
- Fraudulent behavior
- Malware distribution
- Copyright infringement
- Hate speech
- Adult illegal content
- Spam or phishing
- Unauthorized data collection
We reserve the right to terminate services if prohibited activity is discovered.
15. Confidentiality
Both parties agree to keep confidential information private, including:
- Business data
- Login credentials
- Project materials
- Proprietary information
Confidential information will not be shared unless required by law.
16. Limitation of Liability
To the maximum extent permitted by law, Wix Web Design Services shall not be liable for:
- Indirect damages
- Lost profits
- Lost business opportunities
- Data loss
- Search ranking fluctuations
- Third-party service failures
- Website downtime
- Security breaches outside our control
Our total liability shall not exceed the amount paid for the specific service involved.
17. Indemnification
You agree to indemnify and hold harmless Wix Web Design Services from claims, damages, or legal disputes arising from:
- Your website content
- Copyright violations
- Illegal business activities
- Misuse of services
- Violation of these Terms
18. Project Abandonment
If a client becomes inactive for more than 30 consecutive days without communication:
- The project may be considered abandoned
- Work may be paused or archived
- Additional restart fees may apply
19. Termination
We reserve the right to terminate services if:
- Payments are not completed
- Terms are violated
- Abusive behavior occurs
- Illegal activity is detected
Clients may also terminate projects in writing, subject to applicable charges for completed work.
20. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with applicable business and contract laws.
Any disputes arising from these terms shall first attempt to be resolved through negotiation before legal proceedings.
21. Changes to Terms
We may update these Terms and Conditions at any time without prior notice.
Updated versions will be published on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of revised terms.
22. Contact Information
If you have questions regarding these Terms and Conditions, please contact:
Wix Web Design Services
Email: afnan@wixwebdesignservices.com
Phone: +44 772 7711764
23. Entire Agreement
These Terms and Conditions, together with any project proposal, invoice, or written agreement, constitute the full agreement between both parties regarding services provided by Wix Web Design Services.